TERMS & FAQ

TERMS & CONDITIONS / FAQ

Return Policy

All sales are final. No refunds or exchanges.

PLEASE REVIEW YOUR ORDER CAREFULLY.

Shipping

We now ship international, WORLDWIDE. 

Please allow up to 5 days for your order to process, and 3-5 days for it to be shipped out. 

(You will get a shipping confirmation in your email the day it's been shipped). Please be patient, we're a very small operation.

 

FREQUENTLY ASKED QUESTIONS

I have a general question, How do I contact you guys?

Contact guiltmart@gmail.com for general questions + all questions about your orders.

Can I get a refund? Can I exchange an item?

No, all sales are final. Please make sure you review your purchase carefully before submitting a payment.

I put an old or wrong address while I was checking out, is there any way you can update it with the right one?

if you wish to change it please email guiltmart@gmail.com immediately with your transactionID. We cannot reship orders once they are sent out.

I ordered the wrong size, can you exchange it for another size?

No, please make sure you look at your order CAREFULLY before checking out, we are not responsible for your mistake. SIZING CHARTS ARE PROVIDED TO BE USED.

I just received my order but I was sent the wrong size or order, can you exchange it?

Yes, if you got the wrong size please send it to the return address and email info@guiltmart.com with your transaction ID or email used with the order and we will send you the correct order.

When do you guys restock the webstore?

Rarely, for the most part once it’s gone it won’t come back unless we want it to. 

 

HAVE A NICE DAY